Colonnade Insurance S.A. – Bulgaria Branch
51B Cherni vrah blvd., Entrance B, Floor 2
FairPlay Business Center
1407 Sofia, Bulgaria

Frequently asked questions

If you are dissatisfied with our services, you have the right to file a complaint. The full procedure can be found in the Complaints Procedure section.

Please refer to the Colonnade Career section for current open positions.

Yes, but please make an appointment in advance by telephone.

Since 2017 Colonnade Insurance S.A. has been assigned a financial strength rating by AM Best of A- (Excellent) with a stable perspective.

Our primary focus remains the health and safety of our employees, customers, brokers and their families. Colonnade is committed to provide you uninterrupted services. In case of any inquiry please contact your respective Colonnade branch by e-mail or phone described under the contact details on our webpage.

Colonnade offers a wide range of non-life insurance products for corporate and individual customers; mainly Travel Insurance, Accident & Health Insurance, Homeowners Insurance, GAP, Corporate Property and Liability Insurance and many others.

Fairfax Financial Holdings Limited (“Fairfax”) is a holding company which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management. More details on Fairfax Financial Holdings Limited can be found on www.fairfax.ca.

At Colonnade, we care about compliant and ethical business conduct. Therefore, if you have any substantiated grounds or information to believe that an actual or potential breach of the law or grossly unethical and improper behaviour has occurred or is likely to occur in respect of Colonnade's activities, please visit our Whistleblowing section and follow the recommended steps.

send us an email

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Headquarters

You may reach us at the following address:

Colonnade Insurance S.A. – Bulgaria Branch
51B Cherni vrah blvd., Entrance B, Floor 2
FairPlay Business Center
1407 Sofia, Bulgaria

UIC: 204603407

Phone: + 359 2 930 93 30
E-mail: info@colonnade.bg

Clients with Individual travel insurance

The Assistance Service will give you immediate assistance when outside Bulgaria. This service is active 24-hours per day, 365 days a year. To reach them, please call our hotline telephone number:

Phone:  +359 2 921 01 00